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The Results Group offers community programs in leadership, productivity, management, and sales growth. About half of our work is on site development where we work with a company in a customized approach around their goals. These are the topics that we have been called on to help develop: Personal effectiveness Communication and people interaction People management Personal leadership Team building Selling skills and strategies Personal effectiveness Time & event management; more accomplished in a unit of time Organization Clearer priorities; juggling & maintaining multiple priorities Dealing with fire fights, distractions, and interruptions More pro active; less reactive; reflective thinking Effective daily and weekly planning and execution; hit deadlines and target dates; project management Focus and concentration; consistency; priority focus Saying “no” and communicating it well; assertiveness Identifying high payoff activities; more time in high payoff activities; balance of high payoff time in appropriate ratios Better follow up and follow through; execution Improved and streamlined processes and systems; lean Discipline Communication and people interaction Openness; flexibility; less abrasive, autocratic, negativism Improved communications; written, verbal and vocabulary, non verbal; listening; questioning Relationship building People management Coaching; empathy and understanding Use of authority and discipline; to be more engaged Tracking results; holding people accountable; improved performance and evaluation of performance; inspection Delegation; empowerment; let go; more trust; less controlling Positive feedback; building people up; team building Procedures, processes, standards, and systems Dealing with conflict and people problems; reduced avoidance of challenging people interaction; effective confrontation Decision making; willingness to make decisions; judgment Growth of leaders and direct reports Personal leadership Balanced life Reduced procrastination; take responsibility; self motivation Clarity of vision, mission and execution; persuasion Reduced stress & frustration; patience; more positive attitude Confidence; self esteem; positive self image; posture reduced defensiveness Team building Improved group interaction and cooperation; diplomacy Team discipline Dealing with different personalities and tough interactors Communications in the team; relationship building; handoffs Develop team planning and goal seeking skills Increased creativity Accomplishing team goals; understanding and internalizing the organization’s mission, vision, and purpose Deeper understanding of how others think, make decisions, and are motivated Trusting each other; greater valuing of members Developing a more positive team attitude of effectively handling growth and change Enhancing ownership attitude Group decision making and problem solving Meeting effectiveness Team leadership Crystallized thinking; vision Specific, SMART goals Communicating the vision; conveying direction and values Getting buy in and gaining commitment from the team Compensation and incentives Influencing & driving the strategic results Tactical execution Communication Strategic planning, big picture, long term thinking Selling skills and strategies Referral gathering; prospecting systems and behaviors Referral partnering; development of Centers’ of influence Communications: listening; verbal and non; quicker on feet Interacting effectively with other personalities Selling to different styles of personalities Rapport and relationship building Effective approaches; getting them in to see you last Sales presentations Probing and question asking Qualifying and trial closes Closing and asking to buy Dealing with buyer procrastination and stalls Handling buyer objections
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